Introduction
SoftGenius (“we”, “our”, “us”) operates the website https://softgenius.ae. We respect your privacy and are committed to protecting your personal data in accordance with applicable laws in the United Arab Emirates and international best practices. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website.
Information We Collect
We may collect the following types of information:
Cookies and Usage Data: Collected to enhance your browsing experience and remember preferences.
Personal Data: Such as your name, email address, and contact details when voluntarily provided (e.g., through comments, forms, or registrations).
Technical Data: Including your IP address, browser type, operating system, and referring URLs, used for analytics and security purposes.
Comments
When visitors leave comments, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to prevent spam.
An anonymized string (hash) created from your email may be shared with the Gravatar service to verify if you use it. Gravatar’s privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile image may appear publicly alongside your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data Sharing
We do not sell or rent personal data to third parties. However, we may share limited data with:
- Service providers assisting in website maintenance, analytics, or hosting (bound by confidentiality agreements).
- Legal authorities, when required by UAE law or court orders.
- Spam detection systems (e.g., Akismet) to ensure site integrity.
If you request a password reset, your IP address will be included in the reset email for security verification.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Comments and their metadata are retained indefinitely for moderation purposes.
Registered users’ profile data are stored as long as the account remains active.
Data necessary for administrative, legal, or security purposes are kept as required by UAE law.
What rights you have over your data
Under UAE data protection regulations, you have the right to:
- Access, correct, or delete your personal data.
- Request data portability.
- Withdraw consent at any time (where processing is based on consent).
- Lodge a complaint with the UAE Data Office if you believe your rights are violated.
Requests can be submitted via info@softgenius.ae.
International Data Transfers
Your data may be processed outside the UAE, in jurisdictions with adequate protection standards. In such cases, we ensure contractual safeguards are in place.
Data Security
We implement reasonable administrative and technical measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to ensure full security, no online platform is completely risk-free.
Contact Us
For questions or data-related requests, contact:
SoftGenius
Email: info@softgenius.ae
Website: https://softgenius.ae
Location: United Arab Emirates